FOR PROPERTY MANAGERS

Struggling to Persuade Owners to Refurbish?

We help accommodation managers motivate unit owners to make necessary improvements.

THE CHALLENGE

Property Manager Refurbishment Solutions

Property manager refurbishment challenges are common — encouraging unit owners to maintain their properties to required standards is never easy. Resort Solutions provides innovative property manager refurbishment strategies to motivate owners to make the necessary improvements.

Our process starts with an independent, detailed visual audit and report for each unit. This audit evaluates the condition of all furniture, fixtures, and finishes, identifying any issues and defects that need to be addressed to ensure a high level of guest satisfaction.

After the audit, we offer both owners and managers customised refurbishment packages tailored to the identified issues, and we oversee the entire process from start to finish.

60%+

Of Owners Opt for Enhancements

After receiving our detailed visual reports

250+

Unit owners assisted in the past 24 months

Why Owners Hesitate

Many owners hesitate to refurbish due to concerns about costs and a lack of clear objectives. However, our visual report provides a detailed list of necessary items, enabling owners to focus on critical improvements.

WHAT YOU RECEIVE

How the Programme Works for You

When you engage Resort Solutions, we take care of everything — from the initial owner communications through to project completion. Here’s what we provide as part of every property manager refurbishment programme.

Ready-Made Owner Communications

We supply professionally written introduction letters and report cover emails, branded to your property. These are ready to send to owners, saving you time and ensuring a consistent, professional message that motivates action.

Independent Visual Audit Reports

Each unit receives a comprehensive inspection report with colour-coded condition ratings, photo evidence and an overall quality score. As an independent third-party assessment, these reports carry far more weight with owners than internal maintenance requests.

Custom Refurbishment Packages

Based on the inspection findings, we prepare individual quotations for each unit owner with discounted bulk pricing exclusive to your property. Owners receive clear, itemised pricing for furniture, trade services and full fit-out options.

Full Project Management

Once owners confirm, we schedule and manage all works — coordinating trades, deliveries and installations to minimise downtime from active letting. On completion, owners and managers receive a final report with updated photos for marketing materials.

Want to see the full programme in action? View our Ivory Palms Resort case study to see how we took a unit from 40% to 99%.

View Case Study Download Sample Brochure

PROGRAMME BENEFITS